For managers in relief and development, dealing with everyday relationships can often be every bit as demanding as humanitarian work itself. Left unaddressed, the often competing demands of headquarters, colleagues and staff members can lead to misunderstanding and conflict. All too often, this can have a draining impact on morale and productivity.

This thought-provoking and interactive workshop takes an in-depth look at the group dynamics that can unfold in humanitarian settings, how conflict arises, and how it can be used as a pathway to fresh and creative ways of working.

Drawing on field scenarios, organisational theory and the latest practical management tools, the one-day training is aimed at equipping managers to recognise what is going on in their teams and to deal with problems early and effectively.